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“Homo Corporatus” was basing his/her business decisions on gut feel long before computers existed. Winging it and winning was the highest validation of the savvy business leader.  But now, a new age has dawned.  Can tech leaders use BI wizardry to beat, or at least better Homo Corporatus’ decision making? Just how intelligent is BI?

Companies have spent millions on developing BI tools, techniques, and algorithms, but there’s a whole set of processes from collection and data mining to proper interpretation of it all that has to be handled. All of this has to be done within a reasonable time frame, while the intelligence still has value.  Then there is also the question of data accuracy.  Do we have enough time to make decisions for corresponding BI related insights to be produced and leveraged? What about accuracy of the data?

Does BI beat the gut? How often has information delivered by the BI function for decisions turned out to be misaligned with business or contradicted what the gut says? Are we using BI to actually make decisions or just using it as an excuse for the decisions we made that failed?


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Michael Nieminen
Michael Nieminen
July 19, 2010
69.63.63.30
Votes: +0
Only humans can understand human relationships

Good talk with excellent input from Tony and Stuart. The theme that came across most strongly is that BI is just an analytical tool. BI is used to process data and to produce information from it. The good BI tools can even produce knowledge (i.e. actionable information) from the data. But in most real-world situations you need human intelligence to make decisions and to act, because other people will be impacted and will necessarily be involved in carrying out the actions. Only humans can analyze the impact of decisions on relationships.

Michael Nieminen

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