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Wednesday, July 13, 2011
Is your IT prepared for fluid customer expectations?
Title: SVP and Chief Information Officer, Black & Veatch Corporation
Title: Chief Technology Officer, US Department of Energy
Title: CTO & Chief Strategist Data Centre Services, HP Enterprise Services
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In our mobile and interconnected world, we're constantly playing catch up with "what", "how much", and "where" as we try to meet the expectations of our customers who want it all yesterday. We may feel we're not "in control," but could IT change that? If so, how? For example, what if we were to create a dynamically scalable and extensible IT application and infrastructure portfolio where all costs are variable and all IT is provisioned "on demand" to meet this end? Would this be a good idea? Would it solve our problems?
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