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Engineers, developers, project managers and other technical members within an IT organization are living repositories of the organization's technology, architecture, software, and processes. What people know and can do is just as important as their ability to manage. Some retain unique technical knowhow that would be difficult, if not impossible to replace. So how do you retain knowledge crucial to your organization's software development project management, for example? ...Information that may reside in the heads of a select few individuals?

Section: Blog

3 Ways of Rethinking IT to deliver more choice, faster, on a bigger scale

In conversation, Jim Fortner (VP of IT Development & Operations, Global Business Services, P&G), Gregory Simpson (CTO, GE), and John Dick (CIO, Western Union) all make it clear, IT is no longer an enabler, but a true business partner at their enterprises.  (See:  Rethinking IT to deliver Choice, Speed, and Scale)

"There is a new paradigm of leadership ... a real strong business orientation in IT staff folks with strong executive management skills, business skills, understand the process, so it is retooling the organization to readily step up to the challenge. ...business telling us we have such a tremendous opportunity to take on more scope and more work. They are looking for us to come back with more choices and strategies. (Jim Fortner, P&G)

Section: Blog
If you want to be a business leader, you need to speak like one.  I’m not talking about just being able to explain technical complex topics in terms that business leaders understand.  In this day and age, that is table stakes for a CIO.  I’m referring to understanding and discussing business issues using the lexicon that other business leaders are using in your company.
Section: Blog
As our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth.  This phenomenon is commonly being referred to as the new normal.
Section: Blog
Many CIOs I know have expressed both concern and frustration about the notion that IT is held to a higher standard than other functional areas of a typical organization.  Is this simply a perception based on the normal challenges and complexities of our work or is this something more – maybe even a growing trend or phenomenon in our ever-changing tech-savvy business world?
Section: Blog
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