CIO Talk Radio

Patient Centric Health Care Through IT!

info@CIOTalkRadio.com — 3 Mar 2010 18:32:30 GMT

Guest: J. Scott Joslyn
Title: Senior Vice President and CIO, MemorialCare Health System

Guest: Scott Lundstrom
Title: Research VP of Health Insight, IDC

Being in a hospital can be frightening and uncomfortable for patients and their families. Advances in IT are dramatically improving health care and bettering the experience for patients, their families, physicians, nurses and all members of the health care team. Learn how IT is making care more patient centric, improving quality and safety, decreasing wait times and much more. What new kinds of patient care improvements is IT making possible? How is IT contributing ways to advance the health and wellness of patients, lessening the time a patient is hospitalized, increasing the productivity of clinicians and providing life-saving and life-enhancing programs, services and technologies?

Healthcare IT: Finding the EHR roadmap

info@CIOTalkRadio.com — 24 Feb 2010 18:32:30 GMT

Guest: William A. Spooner, FCHIME
Title: Senior Vice President and CIO, Sharp HealthCare

Guest: Daniel Barchi
Title: Senior Vice President and CIO, Carillion Health System

The American Recovery and Reinvestment Act of 2009 has put health care organizations under pressure to adopt electronic medical record systems (EHR) by 2014, but many health organizations are nowhere near ready to convert their existing systems to an EHR system. What are the challenges to this goal, and are there any ways to fast track the effort? Once all hospitals have an EHR system, will the advantages they provide also improve patient healthcare and delivery?

Delivering Actionable BI

info@CIOTalkRadio.com — 17 Feb 2010 18:32:30 GMT

Guest: Gail Stephens
Title: Vice President, R&D, Business Intelligence Clients, SAS

Guest: Ian Ayres
Title: William K. Townsend Professor & Anne Urowsky Professorial Fellow in Law, Yale (Author - Super Crunchers: Why Thinking-By-Numbers is the New Way to be Smart)

Historically, BI reporting told you what had already happened, but hasn't offered much of anything actionable. Shouldn't predictive analytics provide actionable insight to business people other than analysts, so those on the frontline will not only understand what has happened, but can see what actions they need to take to improve results? How practical and expensive is such a proposition? What ROI could we expect out of it?

BI plus Search: The ultimate Crystal Ball!

info@CIOTalkRadio.com — 10 Feb 2010 18:32:30 GMT

Guest: Joe Held
Title: Senior Vice President, and Chief Information Officer, Standard & Poor's

Guest: Don Campbell
Title: Chief Technology Officer, Analytics and Performance Management, IBM

What if external data, in whatever structured or unstructured form it exists, could be pulled into organizational databases, combined with the internal data already sitting there, and the "Unified Information" analyzed and reported on as one big picture created out of two complimentary pieces of BI? Wouldn't that give business people better predictive capabilities? Research says BI and search technologies are converging into one tool, but what are the challenges to creating such a tool? ...And, what special advantages would make the creation of such a tool well worth the effort?

Improving Application Performance Management

info@CIOTalkRadio.com — 3 Feb 2010 18:32:30 GMT

Guest: Paul Czarnik
Title: Senior Vice President and Chief Technology Officer, Compuware

Guest: Wes Wright
Title: Vice President and Chief Technology Officer, Seattle Children's Hospital

Wouldn't it be great to have a crystal ball that would warn us when our business critical application performance was starting to slip? Unfortunately we can't predict this and when it happens, we engage in finger pointing matches, nerve racking troubleshooting exercises, and sometimes end up losing internal/external customer goodwill. What combination of tools and other elements need to be in place, in order to keep application performance on track and predictable, monitor it, and more importantly, get it back on track quickly if it slips?

Are you a rockstar IT I&O leader?

info@CIOTalkRadio.com — 27 Jan 2010 18:32:30 GMT

Guest: James Fortner
Title: Vice President at Procter and Gamble

Guest: Bill McCorey
Title: Vice President of Global Infrastructure, IBM

Guest: Vittorio Cretella
Title: VP - CIO of Wrigley and CTO of Mars IS

As an I&O (Infrastructure & Operations) leader, do you know how to get the most bang for your buck, out of you data center and end user computing environment without sacrificing performance or reliability? Are you able to make your business leaders see servers, storage, PCs, or switches as more than capital expenses? Do you know how to run an efficient and effective helpdesk? ...Or, run support and configuration management functions on a shoestring budget? What does it take to be an IT I&O rockstar?

Is an "in-house" application development org necessary?

info@CIOTalkRadio.com — 6 Jan 2010 18:32:30 GMT

Guest: Laurent Rotival
Title: Senior Vice President and General Manager, GE Healthcare IT

Guest: Ben Trowbridge
Title: Founder and CEO of Alsbridge

The Application Development function is fraught with challenges, complexities, and can require hard-to-find resources. So, does it make sense to keep this function in-house? If you do outsource, why do only partial outsourcing? How would you plan and execute the complete outsourcing of an Application Development function?

Priorities for a CIO's 2010 Agenda?

info@CIOTalkRadio.com — 30 Dec 2009 18:32:30 GMT

Guest: Eric Dirst
Title: Senior Vice President and CIO, DeVry Inc.

Guest: David S. Kaufman
Title: Senior Vice President and Chief Information Officer, ARAMARK

Whatever comes, economic recovery or misery, what priorities will be on a CIO's 2010 agenda to make their IT more strategic to their business? What new technologies will be key to this mission?

Business/IT Strategy: Align or Converge?

info@CIOTalkRadio.com — 23 Dec 2009 18:32:30 GMT

Guest: André V. Mendes
Title: Chief Information Officer, Special Olympics International

Guest: Arshele Stevens
Title: Chief Information Officer, Board of Education, City of Chicago

The holy grail for IT leadership is Business/IT alignment. Perhaps if IT leadership took a step back and focused instead on converging Business and IT strategy, business alignment would become a moot point. Has business and IT strategy convergence ever really been tried? If so, did it work? What were the challenges?

The Cloud and Data Integration: An unsolved problem?

info@CIOTalkRadio.com — 16 Dec 2009 18:32:30 GMT

Guest: Gaurav Dhillon
Title: Chairman and Chief Executive Officer, Snaplogic

Guest: Jeff Chapman
Title: Head of Technology at ING Direct

Most organizations use some form of SaaS. In the brave new world of cloud computing, what are the solutions and challenges to integrating two disparate data sets? How do we marry "data from somewhere else" with "our data here"?

Delivering smarter, more competitive BI

info@CIOTalkRadio.com — 2 Dec 2009 18:32:30 GMT

Guest: Don Campbell
Title: Chief Technology Officer, Analytics and Performance Management, IBM

Guest: Stephen Brobst
Title: Chief Technology Officer, Teradata Corporation

What is "Business intelligence" for, if not to give a company a competitive edge? What's the state of competitive BI today? Have enterprises been able to fully exploit BI for all its promised potential or has it turned out to be more difficult in execution then expected? Have there been any breakthrough innovations to better identify and develop opportunities for a competitive edge? Besides the tools, what else is needed for BI to become "competitive" BI?

IT Governance also offers business survival!

info@CIOTalkRadio.com — 25 Nov 2009 18:32:30 GMT

Guest: Emil G. D'Angelo, CISA, CISM
Title: International President, ISACA
Title: Senior Vice President at the Bank of Tokyo-Mitsubishi UFJ, Ltd.

Guest: Dr. Melodie Mayberry-Stewart, Ph.D.
Title: New York State Chief Information Officer, Director of the Office For Technology

Guest: Hardik Bhatt
Title: Chief Information Officer, Commissioner for Innovation & Technology, City of Chicago

Guest: Jeanne W. Ross
Title: Director and Principal Research Scientist, Center for Information Systems Research (CISR), MIT

IT leaders are used to thinking of IT governance as a way to optimize IT to create and deliver value. However, when economic times turn tough there is a tendency to see it as a cost and a budget item to be cut. What if that thinking is wrong? What if IT governance could help us to avoid costly mistakes and actually save money in the long run?

Cutting IT Costs vs. Increasing Organizational Risk

info@CIOTalkRadio.com — 18 Nov 2009 18:32:30 GMT

Guest: Robin Arendt
Title: Chief Information Officer for Zurich North America Commercial

In troubled economic times, organizations tend to cut their IT budgets to reduce the risk of losing sustainability. However, unbridled IT cost cutting could actually increase risk by cutting the critical funds IT needs to help sustain business strategies and run IT. Because such cost cutting affects not only the IT function but the whole enterprise, where should an IT leader draw the line?

Can Business harness IT to minimize risk?

info@CIOTalkRadio.com — 11 Nov 2009 18:32:30 GMT

Guest: Richard Hunter
Title: Group Vice-President and Gartner fellow in Gartner Executive Programmes

Guest: George Westerman
Title: Research Scientist in the Center for Information Systems Research at the MIT Sloan School of Management

Guest: Scott Gibson
Title: CIO & Senior VP of Distribution, Best Western International

Since IT supports the business functions needed to execute business strategy, wouldn't IT be a powerful ally in minimizing business risk? Is there any way IT could help identify risks ahead of the curve so they could be dealt with before they become serious issues? What kinds of risks could IT best help tackle?

Cyber Security Priorities - The Road Ahead!

info@CIOTalkRadio.com — 28 Oct 2009 18:32:30 GMT

Guest: Richard (Dick) C. Schaeffer, Jr.
Title: Information Assurance Director, National Security Agency (NSA)

Guest: Arthur W. Coviello, Jr.
Title: Executive Vice President, EMC Corporation and President, RSA, The Security Division of EMC

Guest: D. James Bidzos
Title: Chairman of the Board of Directors, Executive Chairman, VeriSign, Inc.

No one is secure from the relentlessly morphing and multipronged threats facing the Internet. These threats are real and must be met with a cohesive and collaborative effort from both public and private sectors to increase security. What are the current R&D priorities on security, and what programs have been implemented? What can we understand about the road ahead which would help us to more effectively meet this menace?

Cyber Security: Realistically handling the risk of the new

info@CIOTalkRadio.com — 21 Oct 2009 18:32:30 GMT

Guest: Lieutenant General Harry D. Raduege Jr. (USAF, Ret)
Title: Director, Deloitte & Touche LLP
Title: Chairman, The Deloitte Center for Network Innovation

Guest: Will Pelgrin
Title: Director and Chief Cyber Security Officer, NYS Office of Cyber Security and Critical Infrastructure Coordination, NY State
Title: Founder and Chair, Multi-State Information Sharing and Analysis Center

Guest: Mark Weatherford
Title: Director and Chief Information Security Officer (CISO), State of California Office of Information Security

There are risks inherent in all new technology. Sometimes these risks get blown out of all proportion in comparison to the advantages these new technologies can offer. Rather than letting our worse fears keep us from exploiting these new technologies for the advantages they offer, what steps should IT leaders take to balance their use against their risks, to deliver these new technologies and the value they provide.

What's the "state" of State Cyber Security?

info@CIOTalkRadio.com — 14 Oct 2009 18:32:30 GMT

Guest: Doug Robinson
Title: NASCIO Executive Director

Guest: Chris Buse
Title: Chief Information Security Officer (CISO), State of Minnesota

While each state has its own technology issues, they all face similar internal problems related to cyber security. There is also a need to create a secure collaborative cyber environment among all states. What are the common current gaps each state faces with regards to internal cyber security? Are state administrations giving cyber security the kind of priority and resources needed to properly secure state and national cyber space? In what ways are states handling or not handling cyber security properly?

Is 'Walmarting' IT a good idea?

info@CIOTalkRadio.com — 7 Oct 2009 18:32:30 GMT

Guest: Rich Adduci
Title: Chief Information Officer, Boston Scientific

Guest: Tony Young
Title: Chief Information Officer, Informatica

IT leaders are getting aggressive about innovating and creating top line
growth! So, what about optimizing IT product/services procurement and
minimizing costs to the nth degree? This should, in theory, maximize profits,
right? But what Will we have to give up or compromise on to do this?

Business Transformation Expert IT & Business Transformation: Helper or driver?

info@CIOTalkRadio.com — 30 Sep 2009 18:32:30 GMT

Guest: Russ Bostick
Title: EVP Technology and Operations, Conseco

Guest: Paul Gossen
Title: Business Transformation Expert

The harsh new business world of globalized competition, economic contraction, and technological change are forcing businesses everywhere to transform themselves by expanding their boundaries, consolidating their business interests, or reinventing themselves. In what situations is IT the helper, and in which should IT be the leader and driver? How does IT help or lead business transformation?

Managing Risk to Reap the Rewards of New Technology

info@CIOTalkRadio.com — 23 Sep 2009 18:32:30 GMT

Guest: Tom Clewett
Title: VP IT Enterprise Solutions, Exelon Corporation

Guest: Urs Fischer, CISA, CPA (Swiss), CIA
Title: Lead Developer, ISACA.org's Risk IT framework
Title: Vice President and head of IT governance and risk management, SwissLife Group

The introduction of a new IT technology imposes risks: Political risks to champions within the IT organization; business risks that vary based on how invasive or intrusive are the changes it imposes on business; and financial risks as regards its implementation and ROI. How does an IT leader successfully manage these risks to reap the benefits that drove the adoption of the new technology? ...Or, how does he quickly identify a boondoggle, and pull the plug!

Managing Higher Ed Complexity thru IT to deliver!

info@CIOTalkRadio.com — 16 Sep 2009 18:32:30 GMT

Guest: Dr. Timothy Chester
Title: Vice Provost and Chief Information Officer, Pepperdine University

Guest: Matthew Jett Hall
Title: Associate Vice Chancellor, Information Technology Services
Title: Associate Professor of the Practice of Computer Science, Department of Electrical Engineering and Computer Science Infrastructure, Vanderbilt University
Title: Chief Information Architect, Infrastructure Vanderbilt University

Higher Ed will play an important role in paving the way to a successful tomorrow for the US. We need to deliver world class higher education on a shoe string budget to new generations of students and retain them through innovating programs and services. Can IT come to rescue?

Cloud Governance: Is NOW the time?

info@CIOTalkRadio.com — 12 Aug 2009 18:32:30 GMT

Guest: Dennis Quan
Title: Director of Autonomic Computing, IBM Software Group
Title: Former Chief Technology Officer, IBM's Blue Cloud Initiative & High Performance Group

Guest: Rudy Wolfs
Title: Chief Customer Service & Chief Information Officer, ING Direct

Cloud computing is being increasingly embraced by the enterprises for even mission critical applications, infrastructure, and operational needs. So, isn't it time that we put an overarching governance model in place, that spans planning/designing phase, production phase, and how we execute change management within the cloud? Are there any other governance models out there, to provide inspiration? Are there any best practices based governance models available yet?

HIM: Handling the human side of BPM

info@CIOTalkRadio.com — 12 Aug 2009 18:32:30 GMT

Guest: Phil Gilbert
Title: President and Chief Technical Officer, Lombardi

Guest: Howard Smith
Title: Chief Technology Officer, CSC, European Group
Title: Global lead CSC Collective Intelligence
Title: BPM Author, Co-founder BPMI.org

Guest: Clay Richardson
Title: Senior Analyst, Business Process Management,
Forrester Research

Human Interaction Management (HIM) was created to better handle complex work environments where individuals and workgroups interact in unstructured, ad hoc, or dynamic ways. Do we really need this new framework? Business Process Management (BPM) already addresses these situations more or less. Does HIM handle them better than BPM?

IT Modernization: Why now? And how?

info@CIOTalkRadio.com — 12 Aug 2009 18:32:30 GMT

Guest: Gopal Khanna
Title: Chief Information Officer, State of Minnesota

Guest: Peter Gapp
Title: Vice President and Chief Information Officer, Siemens Canada Limited

While most organizations have cut their IT budgets to the bone, IT Modernization is been suggested as a way to optimize value while reducing
risk and cost. How exactly do we define "IT modernization"? What factors make it a compelling strategy? If we are lucky enough to get stakeholders to buy in, how do we go about planning and executing this? While IT modernization sounds great, it may be "too good to be true". Why should we try this just now, when we are trying to hold onto every penny?

The CIO as a successful influence manager

info@CIOTalkRadio.com — 5 Aug 2009 18:32:30 GMT

Guest: Brian Simmermon
Title: Vice President and Chief Information Officer, Subaru of America, Inc.

Guest: Gerry McCartney
Title: VP of Technology and Chief Information Officer, Purdue University

Guest: Kevin Walker
Title: Senior Vice President and Chief Information Officer, American Electric Power Company

A CIO's success depends on how well he/she influences a variety of internal and external people/teams, and it is particularly difficult to get things done when dealing with a random group of people that he/she doesn't directly manage. Influence management is the ability to influence others, especially those that an IT leader may lack direct influence over. How important is this skill for a CIO? How can an IT leader develop this skill?

Can SPM perform as promised?

info@CIOTalkRadio.com — 22 Jul 2009 18:32:30 GMT

Guest: David Smoley
Title: Senior Vice President and Chief Information Officer, Flextronics International (Singapore)

Guest: Jane Barrett
Title: Research Director, AMR Research

Suppliers are a constant source of concern. At any time, something that affects *their performance* could arise to jeopardize *our business interests*. Even more terrifying is the worry that they may get too lax
about working with us to comply with government mandates. Supplier Performance Management (SPM), has been suggested as a solution. Is SPM the panacea it's being made out to be?

Can a CIO lead from the middle?

info@CIOTalkRadio.com — 8 Jul 2009 18:32:30 GMT

Guest: Neil Jarvis
Title: Vice President and Chief Information Officer, AAA NCNU

Guest: Damon Anderson
Title: Chief Information Officer, State of Pennsylvania - Conservation and Natural Resources (PA-DCNR)

CIOs need to build networks, exert influence up and down the hierarchy, problem-solve, communicate effectively, and deliver, in order to keep the wheels of the IT organization moving in the same direction as the business and deliver results. Unfortunately many CIOs endowed with these valuable skills can be pulled into a "producing" vs. "leading" role due to the environment and/or tough times, essentially demoting them to the role of a middle manager. So, how can a CIO lead from that spot? How can a CIO avoid this fate?

The Y-Factor: Is IT ready? Are CIOs ready?

info@CIOTalkRadio.com — 1 Jul 2009 18:32:30 GMT

Guest: Timothy Kasbe
Title: SVP and Chief Information Officer, Sears Holding Corporation

Guest: John Gillispie
Title: COO, Iowa's Information Technology Enterprise Office
Title: CIO, State of Iowa
Title: Former President of NASCIO

They are highly mobile and demand constant connectivity. They desire personalization and choice in whatever they do. They work to live, not live to work. They don't like being paged at 2 am. They change their jobs very quickly. Who are "they"? We're talking about Gen-Y which is soon to become the bulk of the IT workforce and our future IT leaders. Will we be ready for this IT workforce transformation? Will *they* still be able to deliver IT as expected?

Here’s $19 Billion, now make healthcare IT work!

info@CIOTalkRadio.com — 24 Jun 2009 18:32:30 GMT

Guest: Tim Zoph
Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital

IT budgets in Healthcare have always been too meager. Finally there's more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records. The problem of updating medical records to digital has been a chronic issue for years. In addition to money, what exactly does IT leadership need to make this work?

Running IT Like a Teenager

info@CIOTalkRadio.com — 17 Jun 2009 18:32:30 GMT

Guest: Ron Thieme, Ph.D.
Title: Vice President and Chief Information Officer, AIT Laboratories

Guest: Michael L Capone
Title: Corporate Vice President and CIO, Automatic Data Processing, Inc.

Like a teenager, as IT professionals, we are also wrestling with internal turmoil, and want to do things differently, defying the norm. Our overzealousness and thinking "outside of the box" attitude is often taken for immaturity. Can we really compete and innovate in this new world by being mature and complacent? How about adopting the same so called "teenage thinking," attitude, and adopt the approach along the chain of command to make a positive difference and create real value through IT?

Bargain Hunting in IT Outsourcing: What are the savings?

info@CIOTalkRadio.com — 10 Jun 2009 18:32:30 GMT

Guest: Ahmed Mahmoud
Title: Chief Information Officer, Advanced Micro Devices (AMD)

Guest: Michael F. Corbett
Title: Chairman, International Association of Outsourcing Professionals (IAOP)

Organizations talk about offshore outsourcing being a strategic initiative, but what is the driver? It takes time and patience for an investment in India to deliver real results, but just as that investment is starting to pay off, companies are beginning to eye China. Why? Is it because macro economic pressures are forcing salaries and other costs up in India? Is it an attempt to protect initiatives through diversification to other countries? Is it competitive marketing? Why abandon a valuable investment in one country, for the unknowns of starting over elsewhere?

Dare a CIO show sensitivity in Tough Times?

info@CIOTalkRadio.com — 3 Jun 2009 18:32:30 GMT

Guest: Larry Bonfante
Title: Chief Information Officer, the United States Tennis Association

Guest: Chad Kirkpatrick
Title: State CIO and Director of GITA, State of Arizona

With the global economic downturn and increasing competition, corporate focus is on IT to deliver results! Dare a CIO be sensitive or touchy-feely, or do tough times demand a tough-nosed productivity centric number cruncher, who delivers at any cost?

Does your IT vendor pass the Tough Times Test?

info@CIOTalkRadio.com — 22 Apr 2009 18:32:30 GMT

Guest: Yuvi Kochar
Title: CTO and VP of Technology, The Washington Post

Guest: Mike Hugos
Title: CIO at Large, Center for Systems Innovation [c4si]

A Friend in need is a friend indeed. In a severe economic downturn, everyone is affected. What do you look for from your vendors, to signal their willingness to work with you to help you successfully weather the downturn? For the most part, how have your vendors successfully or not-so successfully
adjusted to your IT's changed needs and wants?

Improving the IT planning process

info@CIOTalkRadio.com — 27 May 2009 18:32:30 GMT

Guest: Nicholas R. Colisto
Title: Vice President and Chief Information Officer, Hovnanian Enterprises

Guest: John Conley
Title: Deputy CIO, Governor's Office of Information Technology, State of Colorado

The state of our IT, short or long term, is a direct reflection of how well we've planned. Our hindsight is only as good as the plans we made the previous year and the end results. So, how should we plan? Do we plan based on empirical data? What about using creativity or projections? How well thought out is the IT planning process and what safeguards do we need to ensure that the final result is a strategic IT plan which will create success and growth?

Are All Your IT Applications Truly Strategic?

info@CIOTalkRadio.com — 13 May 2009 18:32:30 GMT

Guest: Brendan O'Malley
Title: Vice President and Chief Information Officer, Tasty Baking Company

Guest: Mark Griesbaum
Title: EVP, Chief Information Officer for Cardean Learning Group

Over the years, organizations build any number of IT applications to get work done. They then keep those same applications limping along, year after year. Would there be any value to identifying which ones are truly strategic and then focusing on investing resources in them, while outsourcing the rest? How about a cleaner IT application portfolio by design?

Negotiate and Lead: Mantra for IT Leaders

info@CIOTalkRadio.com — 6 May 2009 18:32:30 GMT

Guest: Rich Gius
Title: VP and CIO, Atmos Energy

Guest: Eric Dirst
Title: Senior Vice President and CIO, DeVry Inc.

Today, IT spending can represent up to fifty percent of annual corporate capital expenditures. Not all CIO's are blessed with procurement departments and savvy buyers who know the technology well enough. So, a CIO needs to step in. How well are today's CIO's using their expertise to get the best value for their IT dollars?

Getting New Business from Current Customers

info@CIOTalkRadio.com — 29 Apr 2009 18:32:30 GMT

Guest: Donald F. Martin
Title: Vice President and CIO, Armstrong World Industries

Guest: Merv Tarde
Title: VP, Information Technology and Chief Information Officer
Title: Vice President of Facilities and Property Management, Interstate Battery System of America, Inc.

Lately, new customers are hard to come by. What about focusing our attention on our current customers and getting more (and maybe additional) business from them? What would it take to get our current customers to use us more? Can IT help?

Structuring ECR vs. Slash and Burn!

info@CIOTalkRadio.com — 15 Apr 2009 18:32:30 GMT

Guest: Marti Menacho
Title: SVP and CIO, JDS Uniphase

Guest: Robert Fort
Title: CIO , Virgin Entertainment Group, North America

Everyone is trying to get a handle on costs, but an indiscriminate slash and burn of assets can reduce productivity and profitability. Cost cutting needs to be more precise. Could IT help capture costs as well as the impact of cuts in those costs, in a more organized and transparent way, to avoid such overkill? What are the ways that IT can help structure Enterprise Cost Reduction (ECR) efforts?

Getting a Handle on User Driven Innovation

info@CIOTalkRadio.com (Sanjog Aul) — 8 Apr 2009 18:32:30 GMT

Guest: John J. Sviokla
Title: Vice Chairman, Global Managing Director of Innovation and Research, Diamond Management & Technology Consultants
Title: Former professor, Harvard Business School

Guest: Dr. George O. Strawn
Title: Chief Information Officer of the National Science Foundation

In the past, R&D built products and designed services to be cheaper and cheaper. Today however, competition is driven by knowledge vs. price. Instead of selling what we produce, we need to produce what sells. User driven innovation can make that happen. How well is IT and IT leadership positioned to enable user driven innovation?

Leveraging Social Networks for Results

info@CIOTalkRadio.com — 1 Apr 2009 18:32:30 GMT

Guest: Robert J. Vitello
Title: Chief Information Officer (Deputy Commissioner for Planning
and Technology) for the New York State Department of Labor

Guest: Zeus Kerravala
Title: Senior Vice President, Yankee Group

Guest: Pieter Schoehuijs
Title: VP and Chief Information Officer, Church & Dwight

All workers have networks of colleagues, both outside as well as inside the organization. To access all ideas available in both networks, what is the best way to introduce social networking into business strategy? How do IT and business leaders leverage worker networks, including those outside the organization, to get the best results?

The Lean M&A for Lean Times

info@CIOTalkRadio.com — 25 Mar 2009 18:32:30 GMT

Guest: Alex Cullen
Title: Vice President and Research Director, Forrester Research

Guest: John W. Lambeth
Title: SVP and CIO, Erickson Retirement Communities

When facing a tough global economic downturn, companies may merge for greater competitive and synergistic strength. In good times, when growth is the prime reason for an M&A, budgets for the integration can be generous, but what happens in lean times, when money is hard to come by, and every penny must be justified to corporate stakeholders and bean counters? How does IT get the money it needs to do the integration right?

Is IT a culprit or cure for "Revenue Leakage"?

info@CIOTalkRadio.com — 18 Mar 2009 18:32:30 GMT

Guest: Dr. Claudio F. Abreu
Title: President and CEO, Bayer Business and Technology Services (BBTS) LLC
Title: Head of Global Information Technology Operations
Title: Head of Bayer Business Services NA Region

IT boosts productivity to make more money. IT allows efficiencies that save money. IT innovation creates topline growth. However, could IT cause "revenue leakage"? If so, under what circumstances? And what about IT creating the necessary plug for a "revenue leakage"?

Demand Management: Justifying the ROI

info@CIOTalkRadio.com — 11 Mar 2009 18:32:30 GMT

Guest: Ashwin Ragan
Title: Former CIO, Wal-Mart

Guest: Tim Payne
Title: Research Director, Gartner, Inc.

Guest: Simon Ellis
Title: Practice Director, Supply Chain Strategies, IDC.

Guest: Larry Lapide, Ph.D
Title: Research Director, Demand Management Solutions Group
Title: Director, Demand Management, MIT Center for Transportation & Logistics

Demand management promises the next generation of supply chain forecasting, however it can be a complex initiative involving a cascade of changes in jobs, organizational structure, and communications within and outside the enterprise. Is such an initiative worth it? How hard will it be, to get it right the first time?

Is IT insourcing becoming the "IN" thing?

info@CIOTalkRadio.com — 4 Mar 2009 18:32:30 GMT

Guest: John Stevenson
Title: Past president, SIM
Title: Former CIO, Sharp Electronics Corporation

Guest: Ashvin Vellody
Title: Senior VP, Yankee Group

The global economic slump has prodded IT leaders into considering new ways to become self-reliant. Coveted outsourcing destinations are more expensive then they used to be. The IT talent pool has been overfished. And, the dream of an "idea economy" where corporations keep the elite idea generation in-house and outsource the grunt work, has had its problems. Is the time right for insourcing?

UC: As simple as it sounds?

info@CIOTalkRadio.com — 25 Feb 2009 18:32:30 GMT

Guest: Joe Burton
Title: CTO, Cisco

Guest: Steve Pickett
Title: CIO, Penske Corporation.
Title: Past President, SIM International

Today's new competitive world of work is global, more connected, and always on! Unified communication (UC) is the newly proposed tool for bringing all communications together. Are these solutions ready to deliver as promised? Are organizations ready to embrace them?

Becoming the Sensei of an IT Dojo

info@CIOTalkRadio.com — 18 Feb 2009 18:32:30 GMT

Guest: Bruce Carver
Title: CIO of Cummins, Inc.

Guest: Tom Pyke
Title: CIO, US Department of Energy

Comparing IT with martial arts is not far fetched. Think of it this way... Each member of an IT crew should be an agile thinker, have team spirit, and should be able to courageously fight IT's daily battles. However, whether the team member is leadership, mid-management, or an operational member, everyone enters the IT dojo with their own strengths in terms of background, personality, aspirations, apprehensions, etc. How can IT leadership, become a Sensei in the true sense, and help its people achieve their optimum performance level (i.e., their respective IT 'black belts')?

IT: Working with Business to lead Customer Innovation

info@CIOTalkRadio.com — 11 Feb 2009 18:32:30 GMT

Guest: Brian Simmermon
Title: Vice President and Chief Information Officer, Subaru of America, Inc.

Guest: James Markarian
Title: Senior Vice President and Chief Technology Officer, Informatica

Business knows clients and generally tells IT what the client wants. IT is strategic, and understands how to make Innovation happen. Since innovation is what the customer really wants, shouldn't IT be invited to the table to work in tandem with business to better create the Innovation that business wants to deliver to the customer?

Ending Legacy Apps: When & how?

info@CIOTalkRadio.com — 4 Feb 2009 18:32:30 GMT

Guest: Michael L Capone
Title: Corporate Vice President and CIO, Automatic Data Processing, Inc.

Guest: Bob Keefe
Title: Past President (2008), SIM
Title: Senior Vice President and CIO, Mueller Water Products, Inc.

Some organizations have been nursing legacy IT systems and applications along for decades in the belief they are squeezing the maximum value out of them. At what point do you decide you've gotten your money's worth? When do you let go of obsolete technologies to utilize newer, better technologies? What's the
least painful way to end them?

Next Technology Revolution in the USA: Beyond promises

info@CIOTalkRadio.com — 28 Jan 2009 18:32:30 GMT

Guest: Bob Gourley
Title: CTO, Crucial Point Llc
Title: Former CTO for the Defense Intelligence Agency

Guest: Vint Cerf
Title: Vice President and Chief Internet Evangelist for Google

In order to remain globally competitive and develop a workforce of appropriate number and quality, the national leadership has made promises to provide support for the next US technology revolution. However, haven't the budget allocations and endorsements for the required programs and initiatives been disappointing and inadequate?

With the new incoming national leadership, can both corporate and ordinary Americans be hopeful about the future of the country and our families?

Justifying IT PMO in an economic downturn

info@CIOTalkRadio.com — 21 Jan 2009 18:32:30 GMT

Guest: Chris Crowhurst
Title: VP Architecture & Business Systems Infrastructure, Thomson Reuters

Should you assume that creating an IT PMO will automatically create business value? During an economic downturn anything that impacts IT costs has to be evaluated carefully. Bottom line: you need to be sure the number, complexity, and scale of IT projects will justify the effort and cost of creating a PMO and that the cost of the deliverables, including intangibles, will be justifiable to all stakeholders on up through management. How does an IT leader do this?

Data Centers: Belt Tightening vs. Strangulation

info@CIOTalkRadio.com — 14 Jan 2009 18:32:30 GMT

Guest: Robert Rosen
Title: Chief Information Officer, NIAMS (National Institute of Arthritis and Musculoskeletal and Skin Diseases), NIH
Title: Past President SHARE (IBM)

Guest: Dr. Albert Esser
Title: Vice President of Data Center Infrastructure, DELL

Guest: Rohit Ghai
Title: Vice President of Engineering, Storage and Availability Management Group, Symantec Corporation

Despite the global wide financial meltdown, businesses still need to keep running, and Data Centers are the very soul of most businesses. The need to accommodate continually accumulating data and ongoing computing growth doesn't stop, even during an economic slow down. Obvious strategies to handling things include virtualization or consolidation, but those are also expensive. Are there any other strategies that will streamline our Data Centers while keeping the corporate bean counters off our backs?

Indian CIO: Surviving a wild ride of ups & downs

info@CIOTalkRadio.com — 7 Jan 2009 18:32:30 GMT

Guest: Partha Iyengar
Title: VP distinguished analyst and regional research director, India, at Gartner

Guest: Arvind Tawde
Title: SVP and CIO, Mahindra & Mahindra Limited

Indian enterprises ballooned rapidly and Indian IT leaders rushed to manage the growth by leveraging the latest technologies. Now the global economic crisis has abruptly put the breaks on IT initiatives worldwide. Suddenly everything IT has gone from boom to bust everywhere, including in India. How well has Indian IT handled this wild roller coaster ride?

Is your Email/Data secure in the cloud?

info@CIOTalkRadio.com — 31 Dec 2008 18:32:30 GMT

Guest: Howard A. Schmidt
Title: President & CEO of the London based Information Security Forum (ISF)
Title: Professor of Practice, The Georgia Institute of Technology's GTISC
Title: Former White House Cyber-Security Advisor Title: Distinguished Fellow, The Poneman Institute Title: Professor of Research, Idaho State University
Title: Board Member and Security Strategist with ISC Squared

In the interest of achieving scalability, are we moving too quickly to cloud computing? What about data/email security issues? Once Cloud Computing becomes the de facto standard, there will be no turning back. Is our act together?

A Troubled Marriage: HR and IT

info@CIOTalkRadio.com — 17 Dec 2008 18:32:30 GMT

Guest: John Gillispie
Title: COO, Iowa's Information Technology Enterprise Office
Title: CIO, Iowa
Title: Former president NASCIO

Guest: Richard B. Thompson
Title: CIO, Maine State Government

Guest: Alicia Kellogg
Title: Director of Human Resources, Maine State Government

There is a huge opportunity cost, when IT resource needs cannot be met quickly and cost effectively. Some problems include: an IT that is unaware of budget constraints or corporate cultural criteria, or a non-technical HR that can become a bottleneck. How can HR and IT become a true marriage, where both parties work together?

A Quantum Leap: Transforming IT from a Cost Center to a Value Driver

info@CIOTalkRadio.com — 3 Dec 2008 18:32:30 GMT

Guest: Don Sharp
Title: Vice President and Chief Information Officer, Navistar

Guest: Gail Homberg
Title: Former CIO, Bally Total Fitness

IT that merely maintains the status quo doesn't attract substantial funding. OTH, IT that helps the business innovate and operate more efficiently has the power to profoundly improve business processes, save money, and help the organization leap global competition in a single bound! How does IT become a value driver?

IT Workforce Mapping: Finding the right mix

info@CIOTalkRadio.com — 26 Nov 2008 18:32:30 GMT

Guest: Steve Phillips
Title: Senior Vice President, Chief Information Officer Avnet, Inc.

Guest: Dr. Jerry Luftman
Title: Executive Director of Graduate Information Systems Programs, and Distinguished Professor at Stevens Institute of Technology, Hoboken New Jersey

IT leaders must structure their organization to take full advantage of new and changing technologies. They must ensure that every team member contributes to the success of the business as IT grows and changes around them. Roles must change too, and so should the staffing levels and skills/experience mix. How do we handle this moving target to ensure that people are not the weakest link?

Realigning IT in a downturn to get an upturn!

info@CIOTalkRadio.com — 12 Nov 2008 18:32:30 GMT

Guest: Patricia A. Coffey
Title: Executive Board member, SIM
Title: Advanced Practices Council member, SIM
Title: Vice President, Distribution Marketing and Enterprise Applications, Allstate Insurance Company

Guest: Leo Collins
Title: VP of Advocacy and Communities of Interest, SIM
Title: CIO, Lion’s Gate Entertainment

Isn't IT supposed to be strategic? If so, can an IT leader do any special realigning of IT resources to help his/her company not only survive the downturn, but be in a better position strategically once things improve, to ensure a quick return to robust topline growth?

"Versatilist" Crew: Will IT get done?

info@CIOTalkRadio.com — 19 Nov 2008 18:32:30 GMT

Guest: Kevin Walker
Title: SVP and CIO, American Electric Power

Guest: Ken G. Fulmer
Title: Chief Technology Officer, Sunoco, Inc.

While versatility may be the key to a successful IT career path, as a CIO, are you ready to put your job on the line by delegating tasks to team members that may not always be up to it?

2009: Bright or F.U.D.?

info@CIOTalkRadio.com — 5 Nov 2008 18:32:30 GMT

Guest: Casey Coleman
Title: Chief Information Officer, U.S. General Services Administration

Guest: Christopher R. Barber
Title: Senior Vice President and Chief Information Officer, WesCorp

In 2009, IT may be used as a driver and sandbox to deliver innovation and competitive advantage to businesses worldwide. At the same time, worldwide labor arbitrage, looming baby boomer exodus, and other economic imbalances may introduce fear uncertainty and doubt (F.U.D.). How is 2009 expected to turn out for IT?

Can 20 hrs/wk people satisfy a hungry IT?

info@CIOTalkRadio.com — 29 Oct 2008 18:32:30 GMT

Guest: Jeffrey P. Chasney
Title: EVP, Strategic Planning, and CIO, CKE Restaurants, Inc.

Guest: Brian Prentice
T itle: Research Vice President, Gartner's Emerging Trends and Technologies Group

While IT has allowed some industries to cut labor, paradoxically, IT is having problems finding skilled people! Two trends are responsible: the boomer generation of experienced technology workers is approaching retirement and some valuable IT resources are just scarce. So what about a new 20 hour-a-week free agent work force to meet future IT needs? Will this kind of work force be able to handle the job?

Cost of IT Quality or lack thereof...

info@CIOTalkRadio.com — 22 Oct 2008 18:32:30 GMT

Guest: John Von Stein
Title: Executive Vice President and Chief Information Officer (CIO) of The Options Clearing Corporation (OCC)

Guest: Ben Hope
Title: SVP and CIO, Fox Networks Group

For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in terms of appraisal and prevention, are these costs really exceeding that of failure? Implementing a successful IT QA function is in fact, a change management challenge. How well are we doing on this front?

Once merely thrifty, VoIP's going strategic!

info@CIOTalkRadio.com — 15 Oct 2008 18:32:30 GMT

Guest: Phil Edholm
Title: Enterprise CTO, Nortel Networks

Guest: Zeus Kerravala
Title: Senior Vice President of Enterprise Research, Yankee Group

At one time, VoIP was just a way to cut down on phone bills. With the convergence of audio and data streams, VoIP is now a serious communication tool millions of businesses depend on every day. But cheap phone service is only one aspect. What strategic advantages will VoIP offer in the future, as the technologies involved mature further?

Getting "in the Groove" as a CIO

info@CIOTalkRadio.com — 8 Oct 2008 18:32:30 GMT

Guest: Larry S. Thomas
Title: VP and CIO, Landstar, Inc.

Guest: Dan Mintz
Title: CIO, US Department of Transportation

Guest: Frank B. Modruson
Title: Chief Information Officer, Accenture

A CIO's job tenure is fraught with deadlines, RIF's, job changes, and other stress, and a tough job can take its toll. Is there a better way to do a much better job? ...perhaps by using positive thinking or changing our thoughts to affect outcomes? Can we change our outer world by getting "into the groove", internally?

Trust IT Vendors at your own peril!

info@CIOTalkRadio.com — 1 Oct 2008 18:32:30 GMT

Guest: Mark Katz
Title: VP Global IT and Chief Information Officer, Esselte Corporation

Guest: Dr. Janis L. Gogan
Title: Professor, Information & Process Management, Bentley College, Waltham, MA

When it comes to hot new technologies that are still immature or just challengingly complex, how can an internal IT department develop the necessary criteria to avoid being taken for a ride by a vendor? How does IT Leadership keep a healthy skepticism about what a vendor is doing, when they themselves may have only a tenuous grip on the technology?

A CIO as a Second Banana

info@CIOTalkRadio.com — 24 Sep 2008 18:32:30 GMT

Guest: Shawn Banerji
Title: CIO Practice, Russell Reynolds Associates, Inc.

Guest: Robert W. Blair
Title: Senior Vice President – Enterprise Delivery Services, SunTrust Banks, Inc.

Guest: Mark Polansky
Title: Managing Director, North America Information Technology Officers, Korn/Ferry International

While there are obvious incentives for an IT executive to opt for the title of CIO in a small firm, what about accepting a position in a much larger firm where he/she reports to another CIO? For the ultimate IT leader, a CIO, what are the career advantages? How easy is it to adapt to being second banana in a larger organization, after having been the top banana elsewhere?

Leveraging ITSM beyond IT

info@CIOTalkRadio.com — 17 Sep 2008 18:32:30 GMT

Guest: David Cannon
Title: President, itSMF USA Board
Title: Co-author, Service Operation book for ITIL v3
Title: ITSM Practice Principal, HP

Guest: John Foley
Title: Director – IT Governance, Alcatel-Lucent

IT Services Management (ITSM) started as a set of best practices to deliver better IT. However, the execution touches almost every area of business. Isn't it time that we exploit ITSM's potential beyond IT?

IT Security: Future Perfect?

info@CIOTalkRadio.com — 10 Sep 2008 18:32:30 GMT

Guest: Carey Nachenberg
Title: Chief Architect and Symantec Fellow, Security Technology and Response, Symantec

Guest: Al Kirkpatrick, CISM, CISSP
Title: VP, CISO, First American Corporation

Guest: George Dolicker
Title: CISO, Lenovo

Guest: Howard A. Schmidt
Title: President and CEO of R & H Security Consulting LLC Title: Professor of Practice, The Georgia Institute of Technology's GTISC Title: Adjunct Distinguished Fellow, Carnegie Mellon's CyLab Title: Distinguished Fellow, The Poneman Institute Title: President & CEO of the London based Information Security Forum (ISF)

Today's IT security is only as effective as the human beings who implement and monitor it. Technology may promise self healing, intelligent, automated systems that will proactively respond to threats. How soon will this be a reality? Will this be state of the art IT security ...IN THE YEAR 2050?

India: The new face of enterprise IT

info@CIOTalkRadio.com — 3 Sep 2008 18:32:30 GMT

Guest: Christopher J. Rence
Title: Vice Present, Chief Information Officer, Fair Isaac

With the economic explosion in India has come challenges of managing growth and competitive pressures. Changing from the relatively insignificant business function of keeping computers running to becoming a mission critical backbone of an organization, enterprise IT's role requires a complete transformation in terms of people, processes, and technology. How are IT leaders in India coping?

Is IT consolidation the right strategy?

info@CIOTalkRadio.com — 27 Aug 2008 18:32:30 GMT

Guest: John D. Conley
Title: Deputy CIO, State of Colorado

Guest: Bruce J. Goodman
Title: SVP and Chief Information Officer, Humana

Consolidation of IT infrastructure, applications, and data is the logical way to control costs, but how much consolidation is practical? Too much and the end result may be a lethargic monolithic IT with a lot of inertia and intertwined critical parts requiring meticulous synchronization. Given the speed of technology change, is this approach practical?

Can IT bring on TRUE CSR?

info@CIOTalkRadio.com — 13 Aug 2008 18:32:30 GMT

Guest: Georg Kell
Title: Executive Director, the United Nations Global Compact

Guest: Stanley S. Litow
Title: VP, Corporate Citizenship & Corporate Affairs and President, IBM International Foundation

Guest: Sean Worthington
Title: Vice President, IT Business Services, CISCO Systems, INC.

Organizations have long been using Corporate Social Responsibility (CSR) as a PR tool and/or cost of doing business. IT facilitates organizational changes such as those related to CSR, through communication and collaboration. So, are organization empowering IT leadership to take an active part in genuine CSR vs. just being a business enabler? And, since IT is also a source of environmental damage and a facilitator of change towards CSR, how can it be both hero and devil at the same time?

Burn the Desktop - Let's Work Online!

info@CIOTalkRadio.com — 20 Aug 2008 18:32:30 GMT

Guest: Gregory R. Simpson
Title: Chief Technology Officer, GE

Guest: Joshua Holbrook
Title: Director, Enterprise Research, Yankee Group

It wasn't long ago when using office productivity applications online were considered a fad. Enterprise applications are already running in (software as a service) SaaS and/or are internally hosted and used over a browser. A perceived inconvenience held us to the desktop. With web2.0 applications for office productivity gaining ground, can we safely say good-bye to desktops? Are we there yet?

"Always Up" IT: Beyond SLA's

info@CIOTalkRadio.com — 6 Aug 2008 18:32:30 GMT

Guest: Steven Rubinow
Title: Executive Vice President & Chief Information Officer, NYSE EURONEXT

Guest: Imad Mouline
Title: Chief Technology Officer of Gomez, Inc.

Many organizations require virtually 100% uptime. This means more than just implementing internal or vendor SLA's. How exactly do you train people and develop a 100% uptime culture? What kind of technologies and processes do you have to put in place?

CIO Dilemma: Be a sprinter or marathon runner?

info@CIOTalkRadio.com — 30 Jul 2008 18:32:30 GMT

Guest: Jane Landon
Title: CIO, NYC Department Of Finance, NY, NY

Guest: Steve Bandrowczak
Title: Chief Information Officer (CIO), Nortel Networks

A CIO needs to keep his/her IT organization agile to handle uncertainty, rapid business changes, disruptive innovations, and cater to management that may not have the patience to wait for long term IT projects. On the other hand, careful strategy, consistency of effort, and an eye focused firmly on future goals are also needed. What should a CIO train for? Becoming a sprinter or marathon runner?

Security: A moving target!

info@CIOTalkRadio.com — 23 Jul 2008 18:32:30 GMT

Guest: John Pescatore
Title: Vice president and Research Fellow, Gartner Research

Most innovations including virtualization, SOA, and Web 2.0 are still not fully cooked and have security vulnerabilities. Furthermore, there are more new innovations in the pipeline. How does an enterprise secure anything when everything is in flux?

Exploiting ECM to Maximize ROI

info@CIOTalkRadio.com — 2 Jul 2008 18:32:30 GMT

Guest: Melissa Webster
Title: Program Vice President, Content & Digital Media Technologies, IDC

Guest: Carl Kessler
Title: Vice President, Worldwide Development, IBM's ECM Business

Guest: Razmik Abnous
Title: Vice President, Chief Technology Officer, Documentum Founding Engineer, EMC Content Management and Archiving Division

Organizations are adopting ECM (Enterprise Content Management) systems to handle the deluge of different types of content coming from many different sources. How successful are they at getting a handle on all that content, and when successful, have they figured out ways of leveraging it all as an asset to increase ROI instead of just passively storing it?

Is Thinking OTB a Question of Nature or Nurture?

info@CIOTalkRadio.com — 2 Jul 2008 18:32:30 GMT

Guest: Calvin S. Sihilling
Title: Chief Information Officer and Executive Vice President, Nash Finch Co.

Guest: Michael J. Gelb
Title: Noted Author, Lecturer on Innovation & Creativity

Is being a creative CIO based on natural talent alone? ....Or can critical skills like thinking "outside the box" (OTB) be learned? What balance of innate and acquired skills make the difference between a merely good CIO and a truly creative IT leader?

Better IT workforce through an Industry-Academic Partnership

info@CIOTalkRadio.com — 2 Jul 2008 18:32:30 GMT

Guest: Harry R. Lewis
Title: Gordon McKay Professor of Computer Science, Harvard College

Guest: Kevin R. Faughnan
Title: Director, IBM Academic Initiative, Software Group

A fresh graduate (even with MIS as a major) usually has little clue about how real world IT works. If ongoing education programs are ineffective in retooling or improving worker value, can IT and academia come together to create an ongoing certification program, to keep track of an IT graduate’s training and career advancement, from college throughout his career?

Re/Designing An Effective IT Governance Model

info@CIOTalkRadio.com — 25 Jun 2008 18:32:30 GMT

Guest: Lynn Lawton, CISA, FBCS CITP, FCA, FIIA, PIIA
Title: International President of ISACA and the IT Governance Institute (ITGI)

Guest: Jeff Johnson
Title: VP, IT Infrastructure, Constellation Energy

Guest: Pete Gibson
Title: Senior Vice President, IT, Wyndham International, Inc.

While there's a lot of emphasis on IT Governance, organizations have been building silo IT governance mechanisms to solve problems in isolation. This is a reactionary and prevents IT from making a strategic impact. How about proactively designing IT governance around an organization's overall objectives and performance goals and continually redesigning whenever these objectives and goals change?

Choice Computing? No problem!

info@CIOTalkRadio.com — 18 Jun 2008 18:32:30 GMT

Guest: Ben Grimes
Title: CTO, Avocent Co.

Guest: Barbara M. Crane
Title: Vice President, IT Customer Service, ARAMARK

Guest: Fred Broussard
Title: Research Director, Enterprise System Infrastructure Software, IDC

What would it be like if an end user could be offered real flexibility in the way they use technology? This would include maintaining central control with respect to security and who gets what, as well as an almost self-healing desktop environment less dependant on support personnel. Are we there yet?

Software Project Success: Beyond flipping a coin!

info@CIOTalkRadio.com — 4 Jun 2008 18:32:30 GMT

Guest: Russ Daniels
Title: Vice-President & CTO, HP Cloud Services Strategy

Guest: Steve Moffett
Title: VP of Solutions Delivery, DSW Inc.

There have been multiple best practices and methodologies proposed to minimize the risk related to software projects (iterative, agile etc.). With stakes so high, organizations are open to any and all suggestions and deploy internal/external resources to help select the right software project methodology and manage execution. Still we can count more failures than success. Are we missing something here?

Video over IP: Opportunities and Challenges!

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Jean Grant
Title: VP of Advanced Technology, March Networks

Guest: Mark Kirstein
Title: President of Multimedia Intelligence

Whether it's used for security surveillance or as a resource for an enterprise, Video over IP has penetrated the enterprise. What used to be an operations issue is now one more headache for the IT leader. What does getting Video over IP buy us? While it's a bandwidth hog, could there be benefits worth the investment?

Virtualization Performance: Stretching the envelope!

info@CIOTalkRadio.com — 30 May 2008 18:32:30 GMT

Guest: Simon Crosby
Title: Chief Technology Officer of the Virtualization and Management Division of Citrix

Guest: Tom Bishop
Title: Chief Technology Officer, BMC Software

Guest: Dr. Tim Marsland
Title: Sun Fellow, Chief Technology Officer, Software Organization, Sun Microsystems Inc.

Guest: Brian Stevens
Title: CTO and Vice President, Engineering, Red Hat

We've virtualized servers, networks, storage, applications, and I/O, and reduced the physical infrastructure footprint. The next step is to maximize performance. What avenues are being explored and what benchmarks can we reach or exceed?

Can a CIO afford a 2 week vacation?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Mark Tonnesen
Title: VP IT, CIO, Logitech

Guest: Jack Staehler
Title: Group Vice President, Technology, Orbitz Worldwide

Most IT leaders don’t take much needed long vacations. The fears are that on one hand, if something happens, they’ll have a mess to fix. On the other hand, if every thing works smoothly in their absence, corporate management may wonder if they are worth the pay. Should/Can a CIO enjoy a long vacation?

SaaS Management: Morphing Pain!

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: John Rowell
Title: CTO, Opsource

Guest: Joe Burton
Title: CTO, CISCO-Unified Communications

Guest: Ben Pring
Title: Research Vice President, Gartner IT Services and Sourcing Group

SaaS promises big relief while causing new headaches such as: Identity Management challenges, difficulties in moving quickly and seamlessly from one SaaS offering to another, and greater difficulty in isolating issues within the brave new world of mashups.

A Burnt Out IT Workforce: Diminishing Returns

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: N. Dean Meyer
Title: Organizational Transformation Author and Coach, NDMA

Guest: Christina Maslach
Title: Professor of Psychology, Vice Provost, University of California, Berkeley

With stakes continually rising, maximizing the use of IT talent and resources can become so demanding, it becomes counter productive. Burnt out and struggling with grueling hours toiling over ever growing task lists, IT soldiers suffer from battle fatigue with negative results ranging from acute productivity loss to resignation resulting in loss to an organization of valuable system/business knowledge.

Large Application Delivery: Solving a good problem

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Karl Triebes
Title: Senior Vice President & Chief Technology Officer, F5 Networks, Inc.

Guest: Mark Fabbi
Title: VP Distinguished Analyst for Gartner’s Networking and Communications Equipment practice

Business growth brings its own challenges. With organizations delivering large web applications and content across the globe to multi-platform desktops and mobile devices, there are 2 delivery problems: 1) Scale (number of users and devices) and 2) The flexibility needed to support any device. These problems could create a bottleneck, but just adding more hardware is not the best solution. What can organizations do to enable their infrastructure to support practically limitless bandwidth and performance requirements for demanding needs both now and in the future?

My CIO is an Alien!

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Susan Cramm
Title: President Valuedance and Former CIO, Taco Bell Corporation.

Guest: Tim Sanders
Title: Author, Speaker, former Yahoo! Leadership Coach and Chief Solutions Officer

If being a CIO is a very demanding role that requires taking control of the IT function to reduce cost and get things done whatever it takes, are you in danger of being seen by your own crew as well as other business users, as an oppressor, control freak, and an alien who is making their life miserable?

MDM: Is it an IT or a business Challenge?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Robert Friedrich
Title: VP, Enterprise Data Architecture, Equifax

Guest: Aaron Zornes
Title: Chief Research Officer, The MDM Institute

Guest: Jim Honerkamp
Title: CIO, The Hillman Group

Organizations are facing a problem: They don't have a unified view of the data
spread across departments. Expensive technology tools claiming to magically
solve this problem have not helped. Is this a problem with creating or sharing
data? Is it an IT or a business problem?

Social Networks: The Enterprise Adoption challenge

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Mark McDonald
Title: Group vice president and head of research for Gartner Executive Programs (EXP)

Guest: Lloyd Taylor
Title: Vice President of Technical Operation at LinkedIn

Beyond the cool technology factor, can social network tools (networking sites, Internet communities, blogging software, et al) be adopted by enterprises to facilitate learning, internal and external communication, and improve productivity within the IT department and organization as a whole?

Green IT: The true ROI

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Molly A. O’Neill
Title: Assistant Administrator and Chief Information Officer
Office of Environmental Information U.S. Environmental Protection Agency (EPA)

Guest: Wendy Bell
Title: CIO of GE Capital Solutions Fleet Services

Guest: Pat Lawicki
Title: Senior Vice President and Chief Information Officer, Pacific Gas and Electric Company

Guest: Ashok Singhal
Title: Chief Technical Officer, Founder, 3PAR

Green IT initiatives are primarily to help improve the global environment rather than our balance sheets. While organizations may join the bandwagon for visibility, do they really care about it given that there is not a significant tangible ROI on related investments?

The CIO as a Communications Maestro!

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Stephen C. Savage
Title: Senior Vice President, Chief Information Officer, CA, Inc.

Guest: Atefeh Riazi
Title: World Wide CIO, Ogilvy Mather

Effective communication with internal/external constituents and customers is key to achieving success in business and IT. How well are we doing on that front? What does it take for an IT leader to become a maestro and conduct a communications orchestra where the right messages are getting conveyed, timely, to the right people and nothing gets lost in translation?

IT Spending Into the Skid

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Dr. Howard A. Rubin
Title: Senior Gartner Advisor, Professor Emeritus of Computer Science at Hunter College of the City University of New York, former Nolan Norton Research Fellow

Guest: Dr. John J. Sviokla
Title: Vice Chairman, Global Managing Director of Innovation and Research, Diamond Management & Technology Consultants
Title: Former professor, Harvard Business School

When faced with a car skid, experts teach that you should steer into the skid, despite an instinctual urge to do the opposite. Similarly, when it comes to IT investment and its impact upon business performance, management reacts the same way. Just at the point of crisis, when companies should be investing more in technology, to drive business performance, management’s reflex is to cut spending. While this is no surprise, since management’s focus is mainly on IT’s cost, not its value, how can IT leadership challenge such a management reflex?

IT Initiative Failures: Saving a sinking ship

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Jane Landon
Title: CIO, NYC Department Of Finance, NY, NY

Guest: Charles Hunsinger
Title: Vice President, Chief Information Officer, Corporate Express US

There are numerous examples of failed IT initiatives and related analysis of why the failure happened. What can be done to proactively raise the flag? At what point, do we cut our losses vs. trying to save a sinking ship?

Does Your IT Helpdesk Help?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Barry Carter
Title: Corporate Information Officer (CIO), for Alliance Data Systems

Guest: Vinny Licht
Title: Chief Information Officer, Tauck World Discovery

The IT helpdesk operation in most organization has mostly been ad hoc and reactionary. It has also been given the glamorous title, "service desk" with "ITIL" expected to provide a virtual weapon and the department to become a proactive army that anticipates and annihilates enterprise wide IT problems. Is that truly the case?

Isn't IT still a team sport?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Barry Vandevier
Title: CTO, Travelocity.com L.P.

Guest: Dale W. Meyerrose
Title: Major General (Retired), The Honorable Dale W. Meyerrose Associate Director of National Intelligence and Chief Information Officer

Technology allows today's IT work force the convenience of working from anywhere, untethered from each other or a physical location. But what happens to the team, when the players are in virtual rather than physical proximity? What's lost, and how do we get it back?

IT Innovation: Too much, too quick?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Brian Shield
Title: CIO, The Weather Channel Companies

Guest: James P. Andrew
Title: Senior Partner and Director of BCG, The Boston Consulting Group

While each new IT innovation is expected to bring value, it also tends to bring complexity. How quickly can you digest the changes required by one innovation, before being able to swallow more from the next one? Are we at peril of choking on too much of a good thing, or should we welcome any and all innovation as it comes?

Every IT Decision Counts!

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Dan Ariely
Title: Luis Alvarez Renta Professor of Management Science, Massachusetts Institute of Technology (MIT)

Guest: Elizabeth Hackenson
Title: Chief Information Officer; Director, LGS, Alcatel-Lucent

Guest: David Orellana
Title: CIO, Mexicana Airlines

The success or failure of IT is usually attributed to the BIG decisions made by the top brass. However, the relatively small decisions made by the IT crew and mid-management as part of day to day operations also have a snowball effect in the overall effectiveness of IT. What can we do to foster an environment of effective IT related decision making along the chain of command for best results?

Becoming a TOP LINE driven CIO

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: George F. Chappelle
Title: SVP & CIO at Sara Lee Corporation

Guest: Catherine Boivie
Title: Senior VP, Information Technology, Pacific Blue Cross

Using 'Cost Savings' as the sole determinant for justifying IT's value, actually undermines its true value. Today's IT leaders need to be "Show 'em the money!" kinds of guys. What does it mean to be an IT leader, driven to bring TOP LINE growth to your organization?

Cloud Computing: beyond research projects...

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Dr. Daniel D. Frye
Title: Vice President, Open Systems Development, IBM Systems & Technology Group

Guest: David Mitchell
Title: SVP IT Research, OVUM

Cloud computing is a new technology that promises virtually unlimited processing bandwidth, with access to data from anywhere on any device. Is it ready for commercial adoption? What are the key user needs driving this initiative? What are the advantages and what are the gotchas?

Multi-Vendor Sourcing: Handling uncomfortable bedfellows

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Dan Mahlebashian
Title: Chief Contracting Officer, IS&S, General Motors Corporation

Guest: Les Mara
Title: Business Process Outsourcing, EMEA, Hewlett-Packard Ltd

In global outsourcing, it is not uncommon to have multiple vendors to reduce
risks. But, can we rely on competitors to work together as one happy family,
and deliver on their respective expectations?

Data Center Virtualization: Digging Deeper

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Mark Bregman
Title: Executive Vice President, Chief Technology Officer, Symantec

Guest: Simon Crosby
Title: CTO, Virtualization and Management Division, XenSource

Data centers are the vaults where we store mission critical information and intellectual property that users may need to access on quick notice but which also need to be protected. What does it take to successfully 'virtualize' a data center? Is it a smooth ride? If not, what issues need to be addressed?

Successful disaster recovery: What does it take?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Pat Hanavan
Title: Vice President, Product Management, Symantec Corporation

Guest: William DiMartini
Title: Senior Vice President, SunGard Availability Services

Research indicates that when tested, almost half of all disaster recovery plans fail, resulting in harm to a brand, customer loss, losses to competitors, and loss of valuable company data. What steps should companies take to ensure successful disaster recovery? What are the accepted best practices?

Enterprise Virtualization - from the industry's perspective

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Phil Edholm
Title: CTO and VP Network Architecture, Nortel Networks

Guest: Jeffrey M. Nick
Title: Senior Vice President and Chief Technology Officer, EMC Corporation

Guest: Hubert Yoshida
Title: Vice President and Chief Technology Officer, Hitachi Data Systems Corporation

Guest: John Webster
Title: Principal IT Advisor, Illuminata, Inc.

Vendors! Global enterprises! It seems like everyone is embracing virtualization! Meanwhile, the analysts who keep track of such potentially
IT-world shaking technologies are intently watching related and emerging trends. What are they seeing? Stunning successes or treacherous ground? What should IT decision makers know before they bet the bank on this new paradigm?

The Pied Piper CIO

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: David Johnson
Title: Global Information Officer, Jones Lang LaSalle

For IT to be truly successful at delivering value, the non-IT members of an organization must know and trust IT enough to adopt the positive changes IT can foster. Just how effective are the various internal communications methods such as brag emails, speeches, 'town hall' meetings, etc., currently being used to promote IT? Can we do better?

Homogeneous IT Outsourcing Delivery: Are we there yet?

info@CIOTalkRadio.com — 7 Nov 2007 18:32:30 GMT

Guest: Kevin M. Campbell
Title: Group Chief Executive - Outsourcing, Accenture

Guest: Simon Telfer-Smith
Title: VP Information Technology, Elekta Group

Guest: Mindy Blodgett
Title: Analyst, Enterprise Research - Business Process Outsourcing Strategies, Yankee Group

Guest: James A. (Jim) Fortner
Title: Director, Global Business Services, Infrastructure Services & Governance, P&G

When we go to a global burger chain (you know who!) anywhere in the world, we expect the same experience and product quality and get what we expect. Organizations who have embraced IT outsourcing at a global level have similar expectations. However, for the most part, the expectations are not being met and the cultural differences are used as scapegoat. Can we do better? How?

Effective IT Contract Negotiations

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: Tim Cowen
Title: Chairman, IACCM
Title: General Counsel, Commercial Director, BT Global Services

Guest: Mario Lavoie
Title: Vice-President, Contracts & Negotiations at IBM - Global

Guest: Robert G. DiGiaro
Title: Director, IT Sourcing - America, CREDIT SUISSE

How we negotiate the IT services or software licensing related contracts has a significant impact on how IT meets "getting more done with less" expectations set by executive management. How do we plan and carry out such negotiations for success? Is outsourcing such contract negotiations a good option?

Adopting Enterprise Virtualization: A Practitioner’s Perspective

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: John Deane
Title: SVP, AIM Management Group
Title: Chief Technology Officer INVESCO Plc

Guest: John Prall
Title: VP of Operations, Six Apart

Guest: Jeff Lush
Title: Executive Chief Technology Officer, OI&T Operations and Security, US Department of Veterans Affairs

While Enterprise Virtualization technology has tremendous potential what does it take for an IT leader to get it introduced and adopted in his/her organization in a planned fashion? What are the challenges and possible remedies?

Life of a CIO in 2012

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: Bob Keefe
Title: Incoming President, SIM
Title: Senior Vice President and CIO, Mueller Water Products, Inc.

Guest: Leo Collins
Title: VP of Advocacy and Communities of Interest, SIM
Title: CIO, Lion’s Gate Entertainment

Business and IT are changing at a warp speed. IT leadership is on its toes playing catch-up with a mandate to make IT lean and do more with less. On top of that, we have the baby boomer exodus which will be leaving IT departments with an acute manpower crunch. If you are an over worked CIO who has had enough already, you can imagine work life 5 years from now. If you are a CIO aspirant, assess if this is still the job for you, and buckle up!

From curry to wontons: Following cost leadership

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: F. Warren McFarlan
Title: T.J. Dermot Dunphy Baker Foundation Professor of Business Administration, Harvard
Title: Albert H. Gordon Professor of Business Administration, Emeritus, Harvard

Guest: Bud Mathaisel
Title: SVP and CIO, Achievo Corporation

Rising costs in India are pushing US and European organizations to shift their focus to China for their outsourcing (IT and BPO) needs. Is outsourcing really all about just getting lowest cost option? Could this mindset be a recipe for failure?

Remaining Airborne Through IT

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: Gerry Coady
Title: VP and CIO, Frontier Airlines Holding, Inc.

Guest: Santiago Ontañón
Title: Executive Vice President and Chief Information Officer, Mexicana Airlines

The airline industry has been through a rough ride. Cost cutting measures go only so far. How is IT contributing towards making airline companies more sustainable, agile, and profitable?

CQI vs. Innovation in IT: Catch 22

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: William H. Morgan
Title: Executive Vice President and Chief Information Officer, the Philadelphia Stock Exchange (PHLX)

Guest: Sandra Palumbo
Title: Program Manager, Global Enterprise Services, The Yankee Group

Continuous Quality Improvement (CQI) in IT mandates that we implement standardized processes to ensure predictable execution and results and reduce error probabilities. Innovation on the other hand requires us to break the mold and think out of the box and even make mistakes. How can these two co-exist in an IT organization and deliver optimum value?

Making IT Shared Services Work

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: Ewald Comhaire
Title: Director, Global Infrastructure Services, HP Services, Hewlett-Packard Company

Guest: Jerry Johnson
Title: Chief Information Officer and Director of Information Technology Services at Pacific Northwest National Laboratory in Richland, WA

Some claim that while the IT shared services model looks good on paper, it’s a nightmare to implement and doesn’t produce the promised ROI. Is this true? What is the actual success rate of implementations, and have they yielded real value? What is the optimum mix of people, processes, and technology needed to make the IT Shared Services model work?

IT Innovation: The Inspiration/Perspiration Balance

info@CIOTalkRadio.com — 3 Nov 2007 17:57:27 GMT

Guest: Frank Modruson
Title: CIO, Accenture

Guest: Michael Schrage
Title: Advisor, CIO Magazine Columnist, and Researcher at MIT

Innovation is the mainstay of sustainable competitive advantage and success in today's fast-changing world of business. However... can creativity in IT alter the conventional balance of 1% Inspiration and 99% Perspiration, to improve the ROI of the innovation?

The IT Side of the Fun Business