CIO Talk Radio Blog

Engineers, developers, project managers and other technical members within an IT organization are living repositories of the organization's technology, architecture, software, and processes. What people know and can do is just as important as their ability to manage. Some retain unique technical knowhow that would be difficult, if not impossible to replace. So how do you retain knowledge crucial to your organization's software development project management, for example? ...Information that may reside in the heads of a select few individuals?