CIO Talk Radio Blog

In my previous post I shared my experience negotiating Demand Pricing and Data Ownership concepts as part of contracting with a cloud provider. Today I’ll tackle what I consider one of the most difficult components of a cloud contract, Security. I’m hoping others will share their experience in this area, because I don’t believe anyone has the final answer for how to negotiate these complicated concepts, especially when one considers the myriad of types of cloud providers and services offered.

Oliver Bussman (Chief Information Officer, SAP AG) employs Apple’s iPad as the ideal tool for his mobile work force. The goal, of course, is ubiquitous connectivity. However, what must obtain behind the scenes, all invisibly to the customer, requires a herculean managerial task.

A dynamic command of social media seems to some like the pot of gold at the end of the rainbow, an ever-retreating horizon.  After all, social media is driven by technology of a profoundly protean cast, and businesses require some measure of predictability.  But, as recent guests on CIO Talk Radio, ones centrally placed to know, concur:  social media is making business processes more efficient.