“There is one mind common to all individual men,” Emerson in “History”
The term collective intelligence, as Emerson too testifies, has to be defined if there is to be clarity and discipline in the organizations availing themselves of the new technologies. Hence the point is made: Collective intelligence has to be understood in terms of these new technologies, even if there is nothing older in human history than the pooling of information. In recent decades, IT has been committed to a couple of kinds of systems. There has been the transactional system, dedicated to the processing of orders and management capabilities as well as facility in the organization of relations with customers, suppliers, and partners in commerce. The other system is collective intelligence, which is fundamentally about the expansion of the space in which solutions are possible, a sowing of the future with unforeseeable possibility. Two associated concepts one hears employed in this regard are those of cloud and crowd.